To cancel a placed and validated order, go to our contact form.
HOW TO GET REIMBURSED?
To get a refund, go to our contact form.
WHAT IS THE TIME TO RETURN MY ITEM?
If you are not satisfied with your purchase, you can return it to us within 15 days to the following address, making sure to return the product as you received it (pouch / label + invoice):
MARITHE + FRANCOIS GIRBAUD
103 rue la Boétie 75008 PARIS
Shipping costs are your responsibility.
WHAT ARE THE CONDITIONS?
All products can be exchanged within 15 days. For any additional questions, please visit our contact form.
WHAT SHOULD I DO IF I RECEIVED A DEFECTIVE OR DAMAGED PRODUCT?
If a product is defective or damaged, go to our contact form.
The procedure to follow will be explained to you in detail.