Shipping policy
WHAT ARE THE SHIPPING FEES FOR FRANCE?
€15 for all orders below €200.
WHAT ARE THE SHIPPING FEES FOR INTERNATIONAL ORDERS?
€20 for all orders outside mainland France.
€25 for all orders outside European countries.
For special requests, please visit our contact form.
Additional customs duties and taxes may apply and remain the responsibility of the customer.
HOW LONG DOES DELIVERY TAKE IN FRANCE AND EUROPE*?
Estimated delivery time: between 2 and 4 business days.
*Germany, Austria, Belgium, Cyprus, Denmark, Spain, Finland, Greece, Italy, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, United Kingdom.
HOW LONG DOES DELIVERY TAKE TO THE UNITED STATES AND CANADA?
Delivery times range from 3 to 6 days via UPS.
WHAT IS THE DELIVERY TIME FOR THE REST OF THE WORLD AND OTHER EUROPEAN COUNTRIES*?
Delivery times range from 3 to 6 days via UPS. Delivery times may be longer depending on the destination country.
*Bulgaria, Canada, Hungary, Czech Republic, Switzerland, etc.
HOW CAN I TRACK MY SHIPMENT?
To track your shipment, please refer to the email you will receive confirming the dispatch of your order. You will find the parcel tracking number and the name of the shipping carrier.
HOW CAN I CHECK THE STATUS OF MY ORDER PREPARATION?
To check the preparation status of your order, please visit the Order Tracking page.
WHAT SHOULD I DO IF I HAVE A QUESTION REGARDING PAYMENT?
For any questions regarding payment, please visit our contact form.